Your mobile phone is our physical branch! As a leading Hong Kong digital bank, we believe that we can deliver intuitive and instant banking services without you ever having to set foot into a physical branch. Also, operating branches is very cost intensive and we want to make sure we keep our costs low so we can pass the cost savings directly to you as a Hong Kong digital bank! If you really want to see or talk to us, there are also many other channels where you can find us: Though we are a Hong Kong digital bank, we are a group of real humans sitting in a physical office in Hong Kong; you can call our customer service hotline to speak to a WeLab representative; or shoot us an email – whichever way you choose, we will be at your service!

See the eligibility requirements below:

• be at least 18 years old
• be physically in Hong Kong
• have an original identity card of Mainland China
• have a valid Exit-Entry Record from the National Immigration Administration (NIA)
• have a valid Mainland/ Hong Kong mobile number
• have a valid Mainland/ Hong Kong residential address

You need to come to Hong Kong in person for account opening. WeLab Bank is a licensed bank in Hong Kong and can provide account opening service to people holding valid identity document in Hong Kong. When applying for a WeLab Bank account, you must be physically in Hong Kong.

There is no minimum balance requirement and is completely free for WeLab Bank account opening.

Note: We formulate GoWealth Investment Portfolio Index for bond portfolios, mixed asset portfolios, and equity portfolios respectively, aiming at illustrating the performance of the investment portfolios of GoWealth since launch. The Index is provided for reference only and does not constitute any offer, solicitation, recommendation, comment or any guarantee to the purchase or sale of any investment products or services. Investment involves risks. Past performance is not indicative or guarantee of future results. You should not regard the index as a prediction or guarantee of future performance.

For details of the index, including its calculation method, source of information and purposes, please refer to the relevant report.