WeLab Bank X Jay Concert — 3 Tips for you to win tickets

Existing Customers: Hold a core account with WeLab Bank as of 27 March 2025, with the account status being normal and active. Non-Existing Customers: Be at least 18 years old, situated in Hong Kong, and successfully register during the promotion period.

If an existing customer's core account is classified as dormant, they cannot participate as an "existing customer." However, they can still participate as “non-existing customer" and will only receive 1 lucky draw entry. If you reactivate your account during the promotional period, you can participate as an "existing customer" and receive up to 5 lucky draw chances.

Registration Method 1 (via Facebook/Instagram):

• Like and follow WeLab Bank’s official Facebook or Instagram page.
• Like the campaign post published on 28 March 2025 and tag a friend in the comments to access the "Activity webpage"
• Share the campaign post on your personal social media account.
• Fill out and submit the registration form on WeLab Bank’s " Activity Webpage."

Registration Method 2 (via WeChat):

• Follow WeLab Bank's official WeChat account "汇立银行 WeLab Bank".
• Go to the official WeChat account and reply with [Concert] to access the "Activity webpage" and complete and submit the registration form.

Each eligible participant and each valid mobile number may only register once. The number of completed tasks determines the lucky draw entries: Non-Existing Customers: 1 lucky draw entry. Existing Customers: Completing registration grants 3 lucky draw entries and during the promotional period, if you agree to receive all promotional messages in the WeLab Bank App, you will receive 2 extra lucky draw chances, for a maximum of 5 chances.

Yes. If an existing customer has agreed to receive all promotional messages before the promotion period, they will automatically be credited with the 2 extra lucky draw chances after completing their registration.
Example: If you agreed to receive promotional messages on 1 March 2025, you will receive 5 lucky draw chances directly after registration.

No, there are no required keywords. You only need to follow the campaign instructions, such as tagging a friend (e.g., @FriendName) and leaving a comment. Make sure to complete all the steps listed in the campaign post.

If you have completed all the required steps but did not receive the registration form, please contact us directly via Facebook/Instagram messages or call our customer service hotline at +852 3898 6988 for assistance.

WeLab Bank will conduct 7 rounds of lucky draws from 31 March to 7 April 2025. Eligible participants who complete any tasks before the following dates and times will be entered into the corresponding draws. All available lucky draw chances will be used in the respective round:

• Rounds 1 to 3: Participants who are eligible on 28 March, 29 March, or 30 March 2025 can join the draws on 31 March 2025.
• Round 4: Participants eligible on 31 March 2025 can join the draw on 1 April 2025.
• Round 5: Participants eligible on 1 April 2025 can join the draw on 2 April 2025.
• Round 6: Participants eligible on 2 April 2025 can join the draw on 3 April 2025.
• Round 7: Participants eligible on 3 April 2025 can join the draw on 7 April 2025.

The winners will be notified within 5 business days after the official winner announcement. Winners who registered via Facebook/Instagram will be contacted through social media messages. Winners who registered via WeChat will be contacted via their phone number. Winners must follow the instructions in the notification to claim their prizes and comply with the related terms and conditions (if applicable).

Each winner will receive two tickets to the "Jay Chou Carnival World Tour 2025 – Hong Kong" concert (valued at HK$3,360). Seat assignments are randomly arranged and may result in separated seats. Winners cannot change or choose the seats. The prize cannot be exchanged for cash or transferred to others.

We will forward the emails of eligible winners to 3rd party vendor for ticket collection arrangements. 3rd party vendor will notify eligible winners about the ticket collection arrangements via the email address by May 21, 2025. Please keep an eye on your inbox. 3rd party vendor will charge the following fees for ticket collection:

Handling fee: HKD 120 per ticket

Mailing fees: Hong Kong and Macau: HKD 50 & Mainland China: HKD 200

Yes. If the information provided during registration (e.g., phone number or social media name) is incorrect, incomplete, or invalid, you will lose your eligibility to participate.

To agree to receive all promotional messages in the WeLab Bank App, follow these steps:

1. Log in to the WeLab Bank App.
2. After logging in, click on the "My Account" icon in the top-right corner.
3. On the "My Account" page, find and click on the "Settings" option.
4. In the "Settings" menu, locate and select "Promotional Information."
5. In the "Promotional Information" settings, choose "Receive via all channels" (including email, phone, SMS,and app notifications).

You can confirm your account status by logging in to the WeLab Bank App and checking the latest status and transaction history of your core account. If you have not actively performed any transactions or operations within the past 24 months, your account may be classified as dormant. If you have any questions, please contact WeLab Bank’s customer service hotline at +852 3898 6988.