Instagram Exclusive "WeLab Bank x Eason Concert" Wall Game Terms & Condition

[1] Campaign Details:

This Campaign is hosted by WeLab Bank Limited (“WeLab Bank”, “we”, “us” or “our”). The promotion period of this Campaign is from 28 October 2022 until 23:59 on 30 October 2022 (both dates inclusive)(“Promotion Period”). All time mentioned herein are based on Hong Kong time.

[2] How to Participate:

Instagram users should complete the following tasks within the Promotion Period to participate in this Campaign (“you”, “your” and “Participants”):

(1) “Follow” @WeLab Bank’s official Instagram Account (https://www.instagram.com/welab.bank/ (“Official IG Account”);
(2) “Like” the Game Post (to be posted on 28 October 2022) on Official IG Account (“Game Post”);
(3) Using your Instagram account to leave a comment of 【我要參加WeLab Bank 知你「賞」睇 #日日大抽獎】on the Game Post;
(4) Tag 3 friends in your comment;
(5) Using your Instagram account to share the Game Post to your Instagram story; and
(6) Screencap your Instagram story sharing the Game Post, and send the screencap to WeLab Bank Official IG Account via Instagram direct message.

[3] Mechanism of this Campaign and Prize:

The Promotion Period of this Campaign lasts for 3 days. 2 winners from the list of eligible participants of that day will be drawn randomly by computer on each day during the Promotion Period, and there will be a total of 6 winners under this Campaign. Each winner will be rewarded 2 HKD 680 tickets to “FWD Presents: FEAR AND DREAMS EASON CHAN IN CONCERT” (“Campaign Prize”).

[4] Winner Announcement and Prize Redemption:

(1) During the Promotion Period, the winners of each day will be announced in the “Comment” section of the Game Post at 18:00 on the next day.
(2) The full winner list will be announced on 31 October 2022 (“Result Announcement Date”) in the “Comment” section of the same Game Post published on 28 October 2022.
(3) You agree and acknowledge that if you are selected as a winner, your Instagram username will be shown publicly in the Official IG Account. Winners are responsible to check the announcement of winners on the Result Announcement Date.
(4) Winners shall contact WeLab Bank via Instagram direct message on or before 8 November 2022) and reply “WeLab Bank Understands Your Needs! Let’s watch concert this X’mas!” through Instagram direct message. Upon receiving a winner’s Instagram direct message, WeLab Bank will send a redemption notice with a code to redeem the Campaign Prize (“Redemption Notice”) to the winner through Instagram direct message. At redemption, winners are required to show the Redemption Notice with the redemption code in the Instagram Account which receives the Redemption Notice from WeLab Bank, and reply“ I have received the Campaign Prize！” as acknowledgement of receipt. Winners shall provide other information and declaration as requested for ensuring his/her eligibility at the redemption.

[5] If you participate in this Campaign, it means that you have confirmed and agreed to these Terms and Conditions of this Campaign.

[6] Each participant with his/her Instagram account will only be entitled to 1 Campaign Prize in this Campaign. Participants with repeated entries will be disqualified.

[7] If the Participant fails to (i) meet any of the conditions in Clauses 2 and 4 above; (ii) comply with these Terms and Conditions of this Campaign, or (iii) maintain a valid and active Instagram account through which WeLab Bank could contact them, WeLab Bank reserves the right to : (i) disqualify the Winner, and/or (ii) withhold the campaign Prize from the Winner without prior notice.

[8] Winners are required to present the Redemption Notice with the redemption code on the designated date and at the designated place as shown in the Redemption Notice for verification and reward collection. Each redemption code can only be used once. WeLab Bank reserves the right to change the relevant redemption date and redemption method at any time. If WeLab Bank does not receive a reply from the winner within the time specified in Clause 4, or the winner is found to be ineligible to participate, or the winner fails to submit sufficient information to verify their eligibility, their qualification will be cancelled. WeLab Bank reserves the right to re-select the winner or revoke or reclaim the Campaign Prizes.

[9] If the winner loses the Redemption Notice, we will not reissue it to him/her. Winners must notify us on or before 8 November 2022 if they have not received a Redemption Notice. We shall not be responsible for or make any compensation of the winner's failure to receive the Redemption Notice.

[10] The winners will be personally responsible for any and all additional costs incurred due to the acceptance and use of the Campaign Prizes.

[11] The Campaign Prize is non-transferable or non-exchangeable for cash. WeLab Bank reserves the right to replace the Campaign Prize with other substitute without notice. WeLab Bank shall not be liable for or make any compensation or refund in relation to any failure of redeeming the Campaign Prize.

[12] In the event of ticket loss (“Ticket Loss”), the winners are required to report the Ticket Loss to WeLab Bank. The winners should provide WeLab Bank with the corresponding Police Lost Property Report, HKID Card / passport photocopies of the winners and details of the Ticket Loss (i.e. the show date, seat number and number of Ticket Loss) as soon as possible. For any tickets which are damaged or defaced that the information on it cannot be properly construed for admission, the winners are required to report the case to WeLab Bank and provide relevant information as requested as soon as possible. WeLab Bank will assist in handling the reported case subject to verification of relevant information. For any enquiries, please contact WeLab Bank customer service hotline at +852 3898 6988.

[13] No refund, cancellation or amendment of Campaign Prizes will be allowed.

[14] "FWD Presents: FEAR AND DREAMS EASON CHAN IN CONCERT” (“Concert”) is organised by ESL Limited(“Organiser”). WeLab Bank is not the supplier or service provider of the Concert. We make no representation or guarantee as to the quality and availability of the Concert organised by the Organiser, or the information provided by the Organiser. We shall not be liable for any matters arising from or in connection with the quality and availability of the Concert or the information provided by the Organiser. Any complaints or disputes about the quality and availability of the Concert or any relevant information provided by the Organiser should be directed to the Organiser. Any claims and compensation winners received from the Organiser will not relieve the payment or any obligation owed by the winners to the Bank. Winners shall not make any claim to WeLab Bank in relation to any cancellation, rescheduling or amendment of the Concert.

[15] The show date(s) and seat(s) of the Concert tickets will be distributed randomly. Winners are not allowed to select specific show date(s) and seat(s), and we do not guarantee adjacent seats will be provided. No exchange will be allowed for dates, seats and ticket price category of the Concert ticket.

[16] The show date of the Concert shall be determined by the Organiser at its absolute discretion. The Organiser has the final right to vary or extend the show date or cancel any Concert or reduce any seat of the Concert at any time without prior notice. In the event of any dispute, the decision of the Organiser shall be final and conclusive.

[17] WeLab Bank reserves the right to publish the winner's Instagram account name on Instagram or in other marketing or promotional materials.

[18] This Campaign will collect the data of the Participants including Instagram account name, and such data will only be used for matters related to this Campaign. Such data may be used by WeLab Bank: (i) to hold the Campaign and to contact the winners; (ii) to verify the winners' eligibility for in the Campaign; (iii) to announce the winning results on Instagram or in other marketing or promotional materials; and (iv) to administer and manage this Campaign. The data will not be used to update WeLab Bank’s records. Participants agree that WeLab Bank can use and transfer such data for the purposes mentioned in these Terms and Conditions.

[19] For any collection and use of your personal data through this Campaign, please refer to WeLab Bank’s Personal Information Collection Statement (https://www.welab.bank/en/legal/privacy-policy/).

[20] Participants are prohibited from submitting any words and photos that contain nudity, violence, obscene, vulgar, pornographic, illegal or any offensive content. Any comments violating this clause will be deleted and Participants will be disqualified from participating.

[21] WeLab Bank reserves the right to verify the eligibility of the Participants under any circumstances. WeLab Bank reserves the right to exclude the Participant who violates these Terms and Conditions, tampers with the entry process or jeopardizes the fairness of the Campaign, or engages in any illegal, abusive, deceitful or fraudulent behaviour in relation to the Campaign or makes false representations or statements or violates applicable laws or regulations. WeLab Bank has the right to claim all losses and compensation so caused by the excluded Participant.

[22] If there is any factor beyond the control of WeLab Bank (including but not limited to computer virus infection, computer worm or Trojan horse program intrusion, unauthorized tampering intervention, fraud, technical failure, insufficient services provided by social platforms, or other reasons beyond the control of WeLab Bank), resulting in disruption or negative impact on the security, fairness, integrity of the system or the normal operation of this Campaign, WeLab Bank reserves the right to exclude the Participant, and/or cancel, terminate, modify or otherwise suspend this Campaign without prior notice.

[23] Apart from the relevant Participants and WeLab Bank, no other person will have any right to enforce or enjoy the benefit of any provisions of these Terms and Conditions under the Contracts (Rights of Third Parties) Ordinance.

[24] This Campaign is organized by WeLab Bank. Employees of WeLab Group are ineligible to participate in the Campaign. WeLab Bank reserves the sole and absolute right to interpret and determine the definition of “Employees of WeLab Group”.

[25] This Campaign is not sponsored, endorsed or administered by Instagram.

[26] WeLab Bank reserves the right to determine the winners and the eligibility of Participants at its sole discretion.

[27] WeLab Bank reserves the right to vary, modify and terminate the above Campaign (including but not limited to the Promotion Period and the Campaign Prizes) and to amend any of these Campaign Terms and Conditions at any time without any notice. In case of disputes in relation to the Campaign, WeLab Bank’s decision shall be final and binding.

[28] If there is any inconsistency or conflict between the English and Chinese version, the English version shall prevail.

Effective date: 28 October 2022