Can I amend or cancel the completed global remittance?
Sorry. If you have confirmed the global remittance, we cannot change or cancel the global remittance for you directly. Any amendments or cancellations are subject to the correspondent bank and the payee bank. Once we receive all the necessary information from you, we will assist you in contacting the payee bank. We cannot guarantee the success of the amendment or refund, and fees may be charged by the correspondent bank and the payee bank. You are advised to check the transfer details carefully before making a transaction. You can contact us at CS hotline (852) 3898 6988.
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