What should I do if I find the funds was transferred to a third-party account by mistake?
Please report to us at the earliest convenience, we will assist you to contact the payee's bank to arrange return of funds on the condition that all required information is received by us; However, there may be other reasons that the funds may not be returned successfully, so please check carefully before making a transaction. For any enquiries, please contact the WeLab Bank’s Customer Service Hotline at (852) 3898 6988.
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