We will sometimes require you to perform identity verification to protect your account and ensure it is safe and secure.Below are some examples:
-You login with a new mobile device
-You have forgotten login username or password
-You would like to reset your password after login
-You would like to perform high risk transactions
-You would like to update your mobile number or email address
-You would like to drawdown a loan
Bank Account
- Deposits
- Wealth
- Loan
- Debit Card and ATM
- Add and Send Money
- SMS Sender Registration Scheme
- Malware Protection Measures
- What is WeLab Bank
- Account Opening for Mainland Chinese Visitors in Hong Kong
- Frequently Asked Questions
- Bank Account
- Subscribe+ for Apple Product
- Suspending screen capture and recording and screen mirroring functions on Android devices
- FX services
- Contact Us
- Go back
- Deposits
- Wealth
- Loan
- Debit Card and ATM
- Add and Send Money
- SMS Sender Registration Scheme
- Malware Protection Measures
- What is WeLab Bank
- Account Opening for Mainland Chinese Visitors in Hong Kong
- Frequently Asked Questions
- Bank Account
- Subscribe+ for Apple Product
- Suspending screen capture and recording and screen mirroring functions on Android devices
- FX services
- Contact Us
Why am I always being asked to verify my identity?
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